Monday, May 3, 2010

Outlook 2007 Favorite Folders disappeared

I ran into an issue today where someone's Outlook 2007 lost the Favorite Folders in the navigation pane.
The obvious place to go to try showing it again was View - Navigation Pane but to my surprise Favorite Folders was no longer listed.
After some digging around on Google I came across this article, which lead me to a solution that worked for this particular situation (Outlook 2007, Windows 7).
Specifically what action I took was:
- Close Outlook
- Go to the command prompt
- Browse to C:\Program Files\Microsoft Office\Office12
- Execute OUTLOOK.EXE /resetnavpane
- Open Outlook
- Go to View - Navigation Pane and check Favorite Folders
Here's a a good website that describes the available command line switches for Outlook.